Great costumer service
Very Courteous Customer Service. It is under new MANAGEMENT now. They will help you for any special orders of Medical Equipment also. They now Offer Free Delivery in 5 mile radius and they also call me to remind me for my medicine Refills.
I received absolutely HORRIBLE customer service last night at Ray's Pharmacy!!! And I am only giving 1 star because I have to. I was in search of a pharmacy on my way home, because I received a call from my husband that my daughter's eye were almost swollen shut from her allergies. I found Ray's Pharmacy, right around 8pm, when I walked in I was loudly and continuously advised that they were closed - even though the neon 'OPEN' sign was brightly lit on the windows. I proceeded to tell her that I needed to quickly just get some OTC eye drops for my daughter. She shouted over to me that they were in the third aisle/row. My son and I frantically looked for them, seeming that we appeared to be a nuisance to her. I asked her if she had the specific ones, so we could get out of there quickly, her shouting response "they are right there, they are right there". "It's an orange and red box, they are right there." All the while, still shouting... Again my son and I are looking for an orange and red box, and can't find anything... She continues to shout "if it's not there, then we don't have anymore." I was completely appalled at the way I was treated, and I understand that it was 'closing time' - but completely disgusted in the way I was treated. I walk into a pharmacy because I am in need of something - not that I plan on dilly dallying. I don't live in town, so this wouldn't be a pharmacy I would typically frequent, so they probably won't gain or lose a customer, but regardless of that - no customer should be treated like that.
Ray Pharmacy is a US Pharmacy based in Dunellen, Virginia. Ray Pharmacy is located at 2 S Washington Ave, Dunellen, NJ 08812, USA.
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